Refund policy

Thank you for shopping with Because of You.

Because all of our products are made to order, we do not accept returns or exchanges for reasons such as ordering the wrong size, color, or changing your mind.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of receiving your order.

Please include:

• Your order number
• A description of the issue
• Clear photos of the product

If the issue is confirmed, we will gladly provide a replacement or refund at no additional cost.

Lost Packages

If your package appears to be lost in transit, please contact us. We will work with our fulfillment partner to investigate the issue and help find the best resolution.

Contact Us

If you have any questions about your order, please contact us through our Contact page. We're always happy to help.